Reference

Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open an account on smsatta and use any part of the platform — from the lobby and wallet…

Applies to all account activityIndia-region specific conditionsUPI, Paytm and PhonePe coveredUpdated when rules changeContact us for any clarification
smsatta Terms and Conditions That Govern Your Account
REACH THE TERMS TEAM

How to Contact Us About These Terms

Live Chat Open the chat widget from any page on smsatta to speak with a support agent directly. Available around the clock, this is the quickest way to ask about a specific clause or account situation covered in these terms.
Email Support Send a detailed query to our support address and we will respond within 24 hours. For terms-related questions, include your registered account email and a clear description of the clause or decision you are asking about.
Help Centre Our help centre hosts written answers to the most common terms and conditions questions — covering account limits, payment conduct rules, and what happens when a dispute is raised. Check there first for a fast answer.
HOW WE UPHOLD THESE TERMS

Handling Data, Security and Account Rights

We apply these terms consistently across every account, and the sections below explain the specific practices that sit behind each area of our policy — from how we store data to how…

Data Handling

Account data you provide — name, contact details, payment references — is stored on encrypted servers. We do not sell your personal data to third parties, and we only share it where required to verify your identity or comply with a legal obligation.

Cookie Policy

We use session and preference cookies to keep your account active and remember your lobby settings. Analytics cookies help us understand how pages are used. You can adjust cookie preferences through your browser settings at any time without affecting core account functions.

Account Security

Your password is hashed and never stored in plain text. We recommend enabling two-factor authentication from the account security panel. If you suspect unauthorised access, contact live chat immediately and we will freeze the account while the situation is reviewed.

Data Retention

We retain your account records for as long as required by applicable financial and regulatory rules. Once that period has passed and your account has been closed, personal data is deleted or anonymised in line with our internal data-management schedule.

Your Right to Request Changes

You can ask us to correct inaccurate personal data at any time by contacting support with your account email and the specific detail you want changed. We will action verified correction requests within five working days and confirm by email when done.

Dispute and Amendment Process

If you disagree with a decision made under these terms, write to our support team with full details. We review all disputes within 72 hours. Any amendment to these terms is published on this page with a revision date so you can track what has changed.

Frequently Asked Questions on These Terms

These are the questions we hear most often about the terms that govern accounts on smsatta. If your question is not answered here, reach out via live chat or email and we will respond with a clear, documented answer.

Access and specific conditions depend on local law in your state or region. Where local law permits use of the platform, the full set of terms applies to your account. We recommend checking your local regulations before you proceed with registration.

No. All payments — whether via UPI, Paytm, PhonePe or Google Pay — must come from an account registered in your own name. Third-party payments are a breach of these terms and may lead to account suspension until the matter is resolved.

Multiple accounts are not permitted under these terms. If we detect duplicate accounts linked to the same identity, device or payment method, both accounts will be suspended pending review and any pending withdrawals will be held until verification is complete.

When we update these terms, we publish a revised version on this page and update the revision date at the top. We may also notify you by email if the changes materially affect your account rights. Continued use of the platform after publication constitutes acceptance.

Contact our support team by email with your registered account address and the specific data you want corrected or removed. We will action verified requests within five working days and send you written confirmation once the change has been made.

Breaches include using automated tools, exploiting errors in the platform, using another person's payment account, providing false identity documents, and attempting to manipulate game or betting outcomes. Any confirmed breach may result in account closure and forfeiture of funds gained through that conduct.

We retain account records for the period required by applicable financial and regulatory rules. After that period, data is deleted or anonymised. The exact duration depends on the type of record and the legal obligation attached to it.